What Is it a Whistleblowing Channel?

It is the means through which suspicions of conduct contrary to the Code of Ethics and the internal policies of the Foodiverse Group will be communicated.

 How does it work?

• There is a form to report conduct that is contrary to regulations, the Code of Ethics or the policies of the organization by Management, staff, suppliers or other related agents in the activity of the Foodiverse Group.
• If you wish, the report can be anonymous. By completing the form, it will not be Your email, telephone number or any other information that identifies you will not be reflected. It is done through a system that allows absolute confidentiality.
• All evidence, images, videos or documents that support or prove the reported facts may be attached.
• In addition to the text of the complaint, you can An audio will be recorded, which will be automatically distorted.
• All complaints received will be studied and investigated by a Committee. made up of internal and external personnel, who will carry out The corresponding investigation will be carried out with the objective of clarifying the truth or falsity of the complaint.
• The Committee will watch also for the protection of the rights of the person reported and his/her personal data.
• At the end of the investigation, the person responsible for the investigation will carry out the investigation. a report that will be sent to the Committee of Management, to take the appropriate measures.

 Committee Composition: 

• Compliance Officer and two people delegated by the organization.
• An external legal advisor.

Objectives of the Whistleblowing Channel: 

• Detect illegal or irregular behavior.
• Access to the ethical channel for all staff and third parties.
• Guarantee confidentiality and anonymity.
• Adequately protect the consultant or complainant as a fundamental piece for the organization's Compliance culture.
• Reception and processing of queries or complaints about irregularities or breaches of regulations, committed by staff or other stakeholders.
• Protect sensitive information of the Foodiverse Group.
• Preserve its reputation and that of its shareholders.
• Generate trust from our stakeholders.
• Improve internal processes. 

Guarantees of the complainant: 

• You will be informed duly of the purpose and operation of the Whistleblowing Channel.
• The complaints submitted can be anonymous (at the choice of the complainant), it is not necessary to include the identity, department or company from which the complaint comes, nor any information that allows its identification.
• All reports are strictly confidential, only the people who manage the channel will have access to the report and only they will communicate with the reporting person.
• Absence of retaliation as long as it is reported in good faith.
• The complainant may exercise their rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of treatment, portability and not to be subject to individualized decisions.